Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 734-241-7626 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Finance your purchase with a Durocher's Credit Card Financing is subject to credit approval

Apply Now

4.1 | 393 Reviews

5.5 cu.ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with TurboWash3D™ Technology

LG WT7400CW

Available in 2 Color(s)

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean

Quick Specs

  • Type: High Efficiency Top Load Washer
  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

See More

 
Image Feature

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

Image Feature

Powerful Clean in 29 min

Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

Image Feature

Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Image Feature

Warranty & Certifications

1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

Image Feature

Fit More in Every Load.

With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

Image Feature

Smooth Surface Helps Prevent Snags

Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Image Feature

The Ultimate Laundry Hack

With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Watch Video

Image Feature

Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Image Feature

Water Plus - Whenever You Choose

The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

See how LG Top Load HE Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Powerful Clean in 29 min Exclusive LG TurboWash3D™ gives a powerful complete clean to help get through more in less time.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings & warm water performance.

Warranty & Certifications 1. 10 Year Warranty on Inverter Direct Drive Motor 2. Energy Star Certified

Fit More in Every Load. With the largest capacity top load washer in its class at 5.5 cu.ft., you can fit a comforter and full set of king size bedding in a single load.

Smooth Surface Helps Prevent Snags Unlike porcelain or plastic tubs, LG's stainless steel tub avoids chips that snag on & ruin clothing.

The Ultimate Laundry Hack With Smart Pairing™, the washer can even tell the dryer to select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone.

Water Plus - Whenever You Choose The deep clean you already expect from LG top load washers, plus a deep fill option to add extra water to any cycle with the touch of a button.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. WATCH THE FULL MOVIE WITH AUDIO DESCRIPTIONS WATCH THE FULL MOVIE

Features

  • ThinQ Offer: Get a free extra year limited warranty (up to $185 value) through 7/10/24. Terms apply
  • 5.5 cu.ft. Mega Capacity lets you fit more in every load
  • TurboWash3D™ Technology - powerful yet gentle clean in 29min
  • 6Motion™ technology uses different wash motions for a thorough clean
  • With Smart Pairing™, washer can auto-select a compatible drying cycle
  • Get the ThinQ® app to access smart functions and ThinQ Care™ alerts
  • Water Plus option adds extra water for bulky items
LAUNDRY APPLIANCE CAPACITY
Capacity 5.5 cu. ft.
SUMMARY
Delay Wash Yes
Dial-A-Cycle™ Yes
Electronic Control Panel with LED Display Yes
Intelligent Electronic Controls with Dual LED Display Yes
Electric Dryer Option DLE7400WE
Gas Dryer Option DLG7401WE
Series LG
Touch Buttons Yes
Type Top Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 1
ENERGY STAR® Certified Yes
IMEF 2.76
IWF 3.2
WASHER PROGRAMS
No. of Washer Programs 8
Washer Programs Pre-wash+Normal, Bedding, Deep Wash, Delicates, Heavy Duty, Normal, Speed Wash, Tub Clean
No. of Washer Options 16
Washer Options Add Garmets, Signal, Control Lock, Tub Clean, Rinse+Spin, Stain Care, TurboWash®, Cold Wash, Delay wash, Extra Rinse, Remote Start, Soak, Speed Wash, Spin Only, Water Plus, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Hot, Semi Warm, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 3
FABRIC CARE FEATURES
Turbowash® Yes
Turbowash® Type Turbowash 3D®
ColdWash™ Option Yes
SmartRinse™ Jet Spray System Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Remaining Time Display/Status Indicator(s) Yes
True Balance® Anti-Vibration System Yes
3-Tray Dispenser Yes
Add Garment Indicator Yes
Forced Drain System Yes
SlamProof™ Lid Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Wifi Yes
MOTOR
Axis Vertical
Max RPM 950
Motor Type Inverter Direct Drive Motor
IMPELLER/AGITATOR
Impeller Yes
MATERIALS AND FINISHES
All Available Colors Graphite Steel (V), White (W)
Cabinet Painted Steel
Lid Silver - Transparent Glass
NeveRust™ Stainless Steel Drum Yes
NeveRust™ Stainless Steel Washplate Yes
POWER SOURCE
Washer Electrical Requirements 120V @ 60Hz.
Ratings CSA Listed
Washer Power Source Type Electric
DIMENSIONS
Carton (WxHxD) 29 5/8" x 46 3/8" x 31 3/8"
Product (WxHxD) 27" x 44 1/2" x 28 3/8" (57 1/4" H with lid open)
Weight (Carton) 140 lbs.
Weight (Product) 132.3 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 195174026625

Quick Specs


  • Appearance

  • Type: High Efficiency Top Load Washer

  • Dimensions

  • Width: 27"
  • Height: 44.5"
  • Depth: 28.37"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.5 cu. ft.
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,556K 02/20/2023

Owner's Manual Spanish 5,594K 02/20/2023

Get Adobe Reader

* Documents require Adobe Reader.

LG Memorial Day Savings Event Rebate

Offer Expires: 5/16/2024 to 6/5/2024 Must be postmarked by: 7/5/2024

Receive up to a $500 rebate with the purchase of qualifying LG Appliances. Rebate form must be postmarked by 7/5/2024.

LG ThinQ Care Warranty Promo

Offer Expires: 4/13/2023 to 7/10/2024 Must be postmarked by: 10/10/2024

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 10/10/2024.

LG Perfect Laundry Pair Offer Rebate

Offer Expires: 5/2/2024 to 7/10/2024 Must be postmarked by: 10/10/2024

Receive a $100 online rebate with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/10/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

77% of reviewers recommend this product.

5 Stars

Great large capacity washer

Wellsfam 5/17/2024

Great large capacity washer. I run several loads of laundry every single day and love this washer. Weve had it for almost a year now and it continues to work well.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

RXO got the 2 star deduction

RXO IS AWFUL 5/14/2024

I love my new washer and dryer they work great however the logistics company that was used RXO was absolutely the worst company I have ever Dealt with if not for them this would be a 5 star review.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Out of the dark ages of washing

rgman 5/13/2024

This replaced an 11 year old front loader. It is a very intelligent machine. It has cut the wash time in half saving both water and electricity. If you have the ThinQ app on your phone you can manage the wash and even customize wash cycles. The app will even tell you when to run a cleaning cycle. The washer can be Wi-Fi paired with a dryer and the washer will recommend the proper dryer settings based on what the washer sensed through its cycles. The users manual is available on the app and is much better there than the paper version. This was a highly rated washer and it hasnt disappointed. The biggest change going from the front loader to top load is the tub depth. If you are short you may need a step stool or grabber to get the wash from the bottom of the tun. Very quiet and well balanced. I highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Works great

Washer works great 5/12/2024

We have had our washer for about a month now. So far it has been great Love all the different cycles.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worst Washer I have ever owned

Ferrari123 5/10/2024

So incredibly disappointed and havent the faintest idea how the good reviews can be legitimate. This washer is horrific the clothes do not rub against each other it slowly rocks them so they are not coming out clean. For most of the wash they simply soak in detergent but not getting cleaned at all. The plate on the bottom barely moves. The spin cycle works very well but I would imagine that most of us want washers that actually clean the clothes
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Cool washer

Thomas E Mireles 5/9/2024

Mild washing machine died and my brother suggested I get an LG which I did and Im extremely happy with it. Its amazing how far washer technology has advanced.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Customer service is difficult to navigate

JQ1337 5/6/2024

The washer began making loud grinding noises immediately after purchase. When I looked online it appears others had a similar issue. Its the motor. The washer has a sticker indicating there is a ten year motor warranty. However getting LG to actually communicate and fix the issue is a very story. They make it very difficult. I was told it was a simple fix and sent a video link. That did not work. Then they made me check for coins and other bizarre and irrelevant possibilities. Not it. This is a loud grinding noise. A video on Youtube with the same noise was an issue with the motor. I sent LG a video of the noise. I went through a series of steps. They hung up on me the first time I called. They made it very difficult to get an appointment. It shouldnt be this difficult to get someone to look at a brand new washer making loud grinding noises. I finally spoke with someone. They setup an appointment but I rescheduled the day before because I would not be available the entire four hour window. The technician showed up at the wrong time anyway. He was upset understandably. I then spent more time on hold to find out the appointment had not been rescheduled the service representative just made a note of it. Finally have an appointment now but be forewarned if something goes wrong it doesnt matter what the warranty says this service is not customer friendly and difficult to navigate
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

New Washer and dryer to replace a 20 year old set

Charlie Huffman 5/4/2024

We bought a new L G washer and dryer to replace our 20 L G products. They are amazing
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great features

Lynn246 5/2/2024

I bought this washer a month ago. So far I like it. It has a very deep tub. I have to stand on my toes to reach the bottom of the washer to remove the clothes. I wont need to do as many loads of wash with the deep tub. I also like having a stainless-steel tub. The lid is clear. You can watch the machine wash your clothes. Never had a washer with a clear lid before so that is a novel idea. Only time will tell if this washer is a good one. I also like the bedding wash and heavy-duty wash cycles. I have used the bedding wash for my sheets but I have not used the heavy-duty cycle yet. I did research on this washer before I purchased it and it did get a lot of good reviews.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Awesome Washer

Manez Family 4/30/2024

This is the best washer ever Old one use to go to uneven load and stop in the spin cycle all the time. This one hasnt even done it once even with bedding and blankets
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Good LG unit

beachgator 4/26/2024

So far so good. I may have had issues with the water level during a cycle but the unit was checked to be okay and the tech showed me some details of the operation to help with this.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do not recommend.

GH500 4/25/2024

Had this washer a little over a year. Im currently having to take the entire washer a part due to mold and mildew all in our clothes. We wash the tub every 30 days as recommended. Customer service did not attempt to help at all. Ive never had to completely take a part an appliance. Much less a new one. I will not recommend or purchase LG appliances again.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Best Washer

Manez Family 4/25/2024

Best washer out there love the deep wash that puts in more water.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Hasnt worked since the day I got it

JustinDunio 4/20/2024

Biggest waste of money ever Almost every load stops and displays an IE error code. Ive called support numerous times to no avail. Ive checked all the troubleshooting recommendations and nothing helps. I called in again and asked for a technician to come out. They told me Id be hearing from a tech soon and nobody ever reached out. I couldnt be more upset with this purchase and I have sincere regret for purchasing an LG product. Never again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best purchase the tub is HUGE

Emckay33 4/20/2024

This thing is HUGE I bought online didnt see it first. I struggle to reach the bottom to pull clothes out but thats okay I can wash all my comforters in this thing. The water is loud but thats okay too. I love all the options for washing it comes with. Very happy so far
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great washer

Godsend 4/17/2024

The 5.5 cu ft lg washer is the best washer I have ever owned. It has many features very large never vibrates badly like smaller washers. Best thing I have bought in 10 years.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very pleased

Vasili S 4/10/2024

We are very pleased with this machine. It has tremendous capacity and does a great job of cleaning.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

rebate

edd21 4/10/2024

I was informed of a rebate have not heard 2 months now not happy
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Very happy with purchase 4 1/2 stars

Hbmom 4/9/2024

I have had my LG Top load washer for almost a month. Overall Im very happy with it. I bought it at Costco and the delivery service was amazing they even cleaned the floor under my old washer and carted it away. Ive had no trouble using the washer and signed up for the app but havent really had that occasion to use it or the delayed wash I read the reviews that said it was very difficult to reach into the bottom of the washer but the actuality is that the wash bin is very deep. I am 55 and can reach the whole thing without too much trouble but it is a little bit of a stretch. I really wanted to give it 4 1/2 stars not 4 because it is a little bit noisy and the chime can be a little annoying but I would definitely buy this washer again.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

what rebates

edd21 4/4/2024

bought washer registration on line was informed of rebates applied was informed 2 dys that was 2 weeks ago waiting
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

So fast and quite

LG has great items 4/3/2024

Wow so far this has been the best washer we have had in over 25 years.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Happy with our lg

BeadTer 3/31/2024

Have washed every day for past r weeks. All caught up. Used much less water and electric and clothes much cleaner than before we got our new lg washer. Its quiet and efficient and we are very happy with this make and model. Its big so less loads.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the connected featured

Casa de frijole 3/31/2024

Very efficient and effective washer Versatile options quiet operation
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

LG should get out of building washers.

Ekul 3/26/2024

I had this washer for 14 months when the motor control went out. This is my 3rd LG washer in 10 years. I will never buy another LG Washer again. Fortunately this time I purchased an extended warranty for this washer. Unfortunately there are 0 technicians in my area so I will receive a full refund and have to purchase another washer.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great washer

Hil23 3/20/2024

I have had this washer for a while with no problems once I learned what cycles to use. Happy with my purchase so far.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
2 Stars

LOUD/NOISY MACHINE

PNic 3/20/2024

Machine was delivered in late December and there wasnt much washing then so we did not think anything was wrong with the unit. With the first wash we realized it was loud but thought the sound would go away. Unfortunately it only got louder to the point of it sounding like its getting ready to take off like an airplane. We called and Brandsmart sent a tech out and after hearing it he said it was too loud but we needed to call LG as they were the ones responsible for warranty during the first year. After being treated VERY unprofessionally by LGs customer service they eventually had someone come out. The person listened to and heard the loud humming sound but said it was normal as the models are now louder and noisier than previous models Unbelievable - he must be hearing impaired. Called LG and they had another tech come out and he too agreed the noise was abnormal. In fact he said the newer models were quieter than the older models. Still waiting for the unit to be fixed as the third repairman did not have the right tools to fix what they know is a known issue with the model. Just a nightmare and I dont think Ill be keeping the unitmust be a lemon as my previous unit was an older model which worked perfectly and quietly for over 4 years. The only issue was rust coming from a hose which was going to cost over $350 to repair.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Party Marty 3/20/2024

I am Very happy with this washer as it works fantastic
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Features

Feisty2024 3/19/2024

I bought this in December 2023 and once I figured out the differ cycles Im enjoying it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Big washer

Chayo78 3/17/2024

I bought this last summer because my old washer went out after having it for 16 years . I trust LG products. It all started with my LG cellphone and my love for LG blossomed . All my tvs are LG my refrigerator stove . Lg makes great products . I have never had an issue with any of them. My washer is big and allows me to wash blankets towels and my clothes.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great washer

Hill823 3/15/2024

Bought this two weeks ago and had no problems with it. Cleans laundry very well. Just needed to learn controls. Only problem is with rebate still waiting for approval after two weeks of claim received status
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Washer

Gkfkln1 3/11/2024

I have had the WT7400 for 4 days. It washes very well and is so quiet. Quiet is very important to my family as the laundry room is near the family room. Although there are no permanent press or towel cycles on the machine nor on the ThinQ app download cycles I have found the deep wash cycle works well for these items. The Bedding cycle provides full tub of water for washing and rinsing. I like receiving a text from the ThinQ app when the laundry is done.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

As Advertised Thus Far

Bhm423 3/10/2024

We decided to buy this model LG Washer on a recommendation from the sales staff at Pacific Sales in Southern California. So far the unit performs well is very quiet and on Turbo Wash completes the cycle very quickly. With no agitator it looks odd however with the extra capacity does not appear to be an issue. One thing that I noticed was that the water does not fill the unit so it must have a low water use feature that as not been an issue. It is just funny to see the clothes washing with very little water.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not happy

Sale8 3/6/2024

I bought the swasher in February 2023 and a few weeks ago I noticed my clothes were all dirty after doing a normal load. Consequently I ended up having to wash a load three times in order to get them clean. I discovered that my washer is only working well on the heavy loads which means a lot of extra water electricity and time especially when its a small load of laundry or delicates. A technician came out from LG who was extremely helpful professional and courteous. He was not able to detect the issue and so calling to lg for further guidance. He was told to inform me that My washer is working fine and that if I need to do heavy loads for everything then thats what I should do. This is completely unacceptable and I felt really sorry for the technician because I know he was just trying to do his job and was relaying what LG head office was telling him. I will never buy an LG washer again. And I will make sure I tell everyone how awful these washing machines are. This is the third one Ive had in eight years and none of them have lasted long. To top it off I absolutely have an issue with my washing machine but you were wiping your hands of it. When a load of five small items for a seven-year-old come out still smelling like a vomit after I wash them twice on normal theres definitely a problem with the washing machine.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Malfunctioning washer

Lasale 3/6/2024

The technician was very professional and courteous 5/5 and tried to troubleshoot. However when he called into LG they told him that there was nothing more that can be done and Im left in the same situation so Im very dissatisfied. Not at all an issue with the technician but rather the company itself.My washer doesnt fill up as much as it should on certain cycles And my clothes keep coming out dirty Resulting in re-washing them and having to pause the wash to flip them myself. Completely unacceptable.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poorly built

2 Disappointed also 3/5/2024

Only given one star because zero wasnt available. I have had this washer for LESS than a month and its broken. After fours hours of being harassed by your customer service agents I finally got an appointment for a technician to come out two weeks later. Three new parts had to be ordered for the brand new machine that was only used a few times. Another week had passed and I am waiting for thr parts to be delivered before a technician returns to try and repair the washer. I read several reviews before purchasing and the majority were good. I was not expecting Tobe put through the ringer to get a technician out for an evaluation. I hope this problem is resolved ND I get good use beyond a month before the next issues arises. You should be ashamed of the poor products you selling.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Trouble with Spin Cycle

CJO68 3/2/2024

Im still trying to get it to spin without me having to redistribute the clothing.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Faulty TechnologyWasher Didnt Last a Year

Mimistace 2/27/2024

Ive had this washer for 7 months and it has become permanently off balance. I called a technician and he said this washer uses shock absorber technology that is known in the industry to fail. Replacement of the shock absorbers costs over $400. It is inexcusable that a washer isnt designed to last a year. LG should issue a recall for this model and stop putting this faulty technology their machines.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great features poor reliability

Dana1957 2/27/2024

The washer worked fine for about a month and then dumped about 2 gallons of water on the floor. The repair man took a week to come after we contacted the LG company. He could get water to leak into the bottom of the machine but could not determine why so he left. We have not heard back over a week later . It would be nice to have a working washer machine. I would expect better considering the price we paid for a supposedly high end machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Features

Feisty2024 2/23/2024

Washes great and dryer is good. Only one thing is at times pushing in right spot to start both not fan of buttons as I expected better.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Lots of features

Judy 79 2/18/2024

We bought our washer about a year ago and we are so happy we did.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Washer

Oklahoma Phyllis 2/18/2024

It does clean good but sometimes the start button on it and the dryer are hard to pinpoint to push in right spot for it to start.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Awful washer

Laurie 1961 2/13/2024

I bought my new washer in September. After a month it has been nothing but problems. I reached out to my sales person and repair department. They have been to our house 2-3 times already and nothing has been fixed. I truly feel this washer is a lemon. Multiple parts have been ordered but my I fear it will never work like it should. This is a brand new washer that is acting like its 10 years old.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great investment

naja20 2/11/2024

My washing machine unexpectedly quit. I needed a new machine immediately to keep up with my familys daily wash loads. After comparing many machines manufacturers stores and ratings I decided on the LG model. It definitely was a smart purchase. Im so impressed with the efficiency of this washing machine I can do very large loads of laundry in half the time my previous machine did. Were saving water energy time and money and Im getting thoroughly clean clothes. I would highly recommend this machine.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Need to be an Engineer.

Chabs2 2/11/2024

Product is good. Unfortunately you almost have to be an Engineer to operate it properly. On some loads I kept getting an E6 error message. These cycles did not finish and did not spin leaving the clothes still soaked in water. Had to turn off and then turn on again and just do the spin cycle to expel the water. I found that when programming the cycle that if the spin cycle height is not programed properly then the spin cycle does not function and you get the E6 error message. Looked up the E6 error message and it is the only message that calls for a service call. It does not need a service all. Just the proper selection for the cycle. Apparently the sensing on the particular cycle does not over ride it.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Meets everything I wanted

Jo7548 2/8/2024

We bought our new machine 2 weeks ago and no sooner was it installed that i put in my first wash. Happy Happy Love the LG products and this washing machine is an perfect example. It met all my wants - no agitator large capacity and speed wash. So far it lives up to its brand
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Large capacity

Davedawg 2/8/2024

great capacity and cleaning capability. Easy to use controls and modifiers too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great product

soozque 2/2/2024

I bought this a month ago and very happy with it. I have the LG stackable in our second home and very happy with those as well
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not in love with it.

Eveee 2/2/2024

I am not happy with this machine. First the pressure sensor had to be replaced because it was not adding enough water. Now its skipping the rinse cycle if I do a normal or speed wash. For this they replaced the control panel. Its still doing it. I was told to do an extra rinse to overcome this issue but when I choose extra rinse the machine changes from normal wash to a deep wash which fills the tub to the top. So now I have to either use heavy duty or delicate for it not to skip the rinse cycle OR I can use the normal cycle twice once with soap and once without. So annoying.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

Melia Ochoa Reid 1/29/2024

Love my washier Its in the garage and I love that its WiFi So I can just wait till it tells me its done.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

LG is the best

tag8 1/29/2024

We had an LG for 14 yrs When it no longer worked the automatic choice was LG again Installation was the next day with Lowes
Originally posted on lg.com

Yes, I recommend this product

    %%>